From discovering the prospects needs and matching them with the perfect apartment, to nurturing the resident experience while supporting the property’s needs; our Leasing Consultants are critical to building our apartment communities. Every day is an opportunity to meet new people and turn them into a loyal customer.

We are looking for dynamic, top performing sales people with high energy and superior sales and customer service experience. The ideal candidate must thrive in a fast paced leasing office, juggle various tasks and work well within a team.

What you can expect to do in this role:

• You will be the first point of contact with prospective residents, current residents, vendors or Fairfield associates.
• This position will tour, qualify and sell the property’s features to prospective residents.
• Manage the leasing, closing and move in process with our new residents.
• Initial questions most likely come through you first. You must be quick to determine the customer’s needs, resolve and/or escalate to a higher level as permitted.
• Fostering new relationships with our customers is vital to the success of this position.
• We look to you to use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
• Using your strong administrative and computer skills, this position will manage various tasks, such as managing lease files, updating necessary paperwork and computer systems, completing marketing/advertising tasks, updating social media sites, etc.
• Weekends are required; must be able to work a flexible schedule to include weekends, evenings and holidays.

What you can bring to the role:

• Superior sales and customer service skills.
• Prior leasing experience is helpful.
• Strong time management and organizational skills.
• Strong attention to detail and good follow through.
• Professional appearance and demeanor.
• Superior ability to help our customers and resolve any issues with professionalism and clear communication.
• Strong typing and computer skills as well as knowledge of Microsoft Outlook, Word and Excel.
• Experience using Yardi or other related property management accounting software is preferred.
• Your ability to manage several tasks at once while remaining detailed and well organized.
• Good follow through is necessary so our customers feel their needs are recognized and met.
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.

What is required:

• High school diploma or equivalent.
• Valid driver’s license.
• Real estate and/or other license as required by law.